Privacy Policy

Who we are

This policy describes how we handle information when you visit hits.solutions or contact us about managed IT services. Controller: HeidyTech Solutions (H.I.T.S). Contact: hello@hits.solutions · WhatsApp +60 12 677 4096.

What we collect

• Messages you send — If you contact us via WhatsApp or email, we receive the content you provide (name, phone, company details, technical requirements).
• Technical data — Like most sites, hosting or analytics (if enabled later) may process IP address, browser type, and approximate region. This site does not embed third-party analytics by default.

How we use information

We use contact details to respond to inquiries, prepare quotes, deliver services, and meet legal or contractual obligations. We do not sell personal data.

Retention

We retain business correspondence as needed for operations, support history, and Malaysia/Singapore legal requirements. Ask us to delete non-essential records where applicable.

Your rights (Malaysia PDPA)

You may request access to or correction of your personal data we hold, subject to applicable law. Contact us using the details above.

Changes

We may update this page when our practices or the site changes. The “Last updated” date will change accordingly.